Terms & Conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Yipadee’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Yipadee’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 138 Gladstone Road North, Mosgiel, Otago, New Zealand. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotlandand Wales.

Cancellation Policy: Should you wish to cancel your order after payment has been made, we will be able to cancel the order and refund you if:

- Postage hasn’t been arranged
- The product hasn’t been personalised to your request (i.e signature or personalised message)
- We haven’t already processed your order with a third party i.e publisher or retailer.

Service Delivery:

We will post your item within five working days of receiving the order. At times, where personalisation has been requested this may take longer depending on where Deano Yipadee is at the time of the request.

Product Service Description:

Yipadee Entertainments are proud to provide performances and published products for children. These generally come in the form of live performances, digital products such as music and videos, and published childrens books.

Refund Policy:

Online Shop

Please choose carefully as we are not able to offer a refund if you change your mind.
If the product you have bought is faulty, we will provide a remedy as required by the Consumer Guarantees Act.

Live Event

Please let us know immediately at the live event if your product is faulty beforeit is given to a child. Products cannot be refunded if:
- - children have used them at the live shows.
  - The event has finished
  - The product has been personalised (if you have requested a signature or personal message at the event).